Privacy Policy for Vastra Tree

Last Updated: 25 November 2025
Website: vastratree.online
Brand Name: Vastra Tree
Support Email: vastratree@gmail.com

At Vastra Tree, your trust means everything to us. When you shop with us, you’re not just selecting clothes — you’re choosing a brand that respects your privacy, values your time, and protects your personal information with utmost care. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We collect information to improve your shopping experience and to deliver your orders smoothly.
Here’s what we may collect:

a) Personal Information

When you create an account, place an order, or contact us, we may collect:

Full Name
Phone Number
Email Address
Billing & Shipping Address
Payment method details (processed securely through trusted payment gateways)

Note: We never store your full payment details such as card numbers or UPI PINs.

b) Non-Personal Information

To understand user behaviour and improve our website, we may collect:

Browser type
Device information
IP address
Pages viewed
Time spent on our website
Cookie data

2. How We Use Your Information

We use your information responsibly and only for legitimate purposes, such as:

Processing and delivering your orders
Sending order updates, shipping alerts, and account notifications
Improving website functionality and user experience
Providing customer support
Preventing fraud or unauthorised activity
Showing relevant offers or product recommendations
Maintaining legal and regulatory compliance

3. Cookies & Tracking Technologies

Like most e-commerce websites, Vastra Tree uses cookies to enhance your browsing experience. Cookies help us:

Remember your preferences
Keep items in your cart
Display personalized suggestions
Measure website performance

You can modify your browser settings to disable cookies, though some features may not work properly without them.

4. How We Protect Your Data

We take your privacy seriously.
Your data is protected with:

Secure Socket Layer (SSL) encryption
Regular malware scans
Restricted access to personal information
Secure payment gateway integrations

Although no online system can guarantee 100% security, we follow industry-standard practices to keep your information safe.

5. Sharing of Information

We respect your privacy and never sell or trade your personal data.

However, we may share information with trusted partners only when necessary:

Delivery partners (for shipping your orders)
Payment gateways (to process transactions securely)
Analytics tools (to understand website performance)
Legal authorities, if required under law

Every partner we work with follows strict data-protection guidelines.

6. Your Rights as a Customer

You have complete control over your data. You can request:

Access to your personal information
Correction of inaccurate details
Deletion of your account
Stopping promotional emails
Clarification on how your data is used

Just send us an email at vastratree@gmail.com and we’ll take care of it promptly.

7. Email & SMS Communication

By signing up or placing an order, you agree to receive:

Order-related emails/SMS
Shipping updates
Account notifications
Promotional or offer-based messages (optional)

You can unsubscribe anytime from promotional communication.

8. Third-Party Links

Our website may include links to external websites.
Please note:

We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their policies before interacting.

9. Children’s Privacy

Vastra Tree does not knowingly collect data from children under 13 years of age.
If you believe a child has shared personal information with us, please contact us immediately so we can remove it.