Terms & Conditions

Last Updated: 25 November 2025
Website: www.vastratree.online
Brand Name: Vastra Tree
Support Email: vastratree@gmail.com

Welcome to Vastra Tree!
By accessing or using our website (www.vastratree.online), you agree to follow the Terms & Conditions mentioned below. Please read them carefully before making a purchase.

These terms apply to all visitors, customers, and anyone using our services.

1. Acceptance of Terms

By using our website, creating an account, or placing an order, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using the website.

2. Eligibility

To use our website or make a purchase, you must:

Be at least 18 years old, or
Have parental/guardian permission if under 18
Use the website for lawful purposes only

We reserve the right to refuse service if we find any misuse.

3. Account Registration

When you create an account on Vastra Tree:

You must provide accurate and complete information
You are responsible for maintaining the confidentiality of your login details
You are responsible for all activities that occur under your account

If you suspect any unauthorized use, you must inform us immediately.

4. Products & Pricing

At Vastra Tree, we strive to provide accurate product details, images, and prices. However:

Product colors may vary slightly due to lighting/screen differences
Prices may change without notice
We reserve the right to modify or discontinue any product at any time

In case of pricing errors, we may cancel or modify orders accordingly.

5. Order Acceptance & Cancellation

Once you place an order:

You will receive an order confirmation email
Orders may be accepted, rejected, or canceled based on stock availability, payment issues, or system errors
We reserve the right to cancel any order if fraudulent behavior is suspected

If an order is canceled from our side, you will be notified immediately.

6. Payment Terms

We accept payments through trusted payment providers.
By making a purchase, you confirm that:

The payment method belongs to you
All details provided are correct

We do not store your full payment details such as card numbers or UPI PINs.

7. Shipping & Delivery

Shipping timelines and details are available on our Shipping Policy page.
Please note:

Delays may occur due to weather, courier issues, or unforeseen circumstances
Delivery timelines are estimated, not guaranteed
Wrong/incomplete addresses may cause delivery failures

8. Returns, Refunds & Exchanges

Please refer to our Refund & Return Policy for complete details.
We only follow the rules mentioned in our official policy.

9. Use of Website

You agree not to:

Misuse our website
Upload harmful or illegal content
Attempt to hack, disrupt, or modify the website
Use automated tools (bots, scripts) to access data
Copy or steal any content, images, or product details

Any misuse may result in account suspension or legal action.

10. Intellectual Property

All content on vastratree.online including:

Logo
Graphics
Text
Product images
Website design
Brand name “Vastra Tree”

is the property of Vastra Tree and protected under intellectual property laws.

Copying or using our content without permission is strictly prohibited.

11. Third-Party Links

Our website may contain links to external sites.
We are not responsible for:

Their content
Their policies
Their practices

Please read their respective Terms & Policies before using those websites.

12. Limitation of Liability

Vastra Tree will not be liable for:

Any indirect or accidental damages
Loss of data
Delayed deliveries
Issues caused by third-party service providers
Unauthorised access due to your negligence

Your use of the website is at your own risk.

13. Indemnification

You agree to indemnify and hold Vastra Tree harmless from any claims, damages, losses, or legal fees arising from:

Misuse of the website
Violation of these Terms
Infringement of any rights

14. Changes to Terms & Conditions

We may update or modify these Terms at any time.
The updated date will always be mentioned at the top of the page.
Continuing to use the website means you accept the updated Terms.